Merchandise in sellable condition and in original manufacturer packaging is returnable within 30 days of delivery. Defective merchandise covered by manufacturer warranty may be returned at any time. Custom products, special order items and furniture may be subject to return restrictions, restocking fees or may not be returnable. Food, perishable items, medical supplies and assembled products cannot be accepted for return.
Returns can be called or emailed to Customer Service. The stock number, quantity being returned and packing ticket number are required. A pick-up ticket will be issued for the item(s) which will be picked up by a Rudolph’s driver within 48 hours. No charges are associated with returns.
Effective June 1,2011, all credit memos expire on year after date of issue.