Rudolph's Office and Computer Supply, Inc.

Customer Survey

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5020 Campbell Blvd
Suite C | Baltimore, MD 21236
410.931.4150 | Fax: 410-931-4158

	Strongly Agree	Agree	Neutral	Disagree	Strongly Disagree
Customer Service Staff
1. I received a prompt response when calling Rudolph's.
2. It was easy to place my order.
3. My customer service rep was courteous and friendly.
4. My customer service rep was knowledgeable and professional.
5. My customer service rep was able to solve my problem.
6. I contacted customer service regarding (office supplies,
7. My overall experience was positive.

Website
8. The Rudolph's website contains helpful information.
9. The Rudolph's website is easy to use and well organized.
10. The online ordering tool is easy to use.
11. I was able to place my online order quickly.
12. I visited the website regarding (office supplies,
13. My overall experience was positive.

Delivery
14. My order was delivered on time.
15. My order was complete.
16. The delivery driver was courteous and friendly.
17. The delivery driver was helpful.
18. The packing slip was included with my order.
19. The packing slip was accurate and easy to understand.
20. My overall delivery experience was positive.

Overall
21. I plan to order from Rudolph's again.
22. I would recommend Rudolph's to another business.